call center brand agent specialist 260

Energy and Utilities Customer Care. The power to communicate.

Utilities rely on us for our Brand Care approach to their outsourced marketing and customer support.

Deregulation has increased competition for utilities and made customer service and satisfaction critical for attracting and retaining customers. For both inbound and outbound services, we work with your staff to define and communicate the right messages to prospects and customers and help you reach your key performance indicators (KPIs).

We also provide crisis management services when an energy provider needs help fast to notify customers and answer questions about incidents like power outages.

We work with your staff to define and communicate the right messages to prospects and customers.